Limited Product Warranty
ULTIMATE PLUS & STEALTH PPF
The paint protection film Invisigroup have installed on your vehicle is either XPEL Ultimate Plus PPF or XPEL Stealth PPF, please see below details for XPEL’s warranty.
XPEL expressly warrants to the owner that, for a period of ten years (the “Warranty Period”) from the date of initial installation. The Company will cover defects on the ULTIMATE PLUS & STEALTH such as: yellowing, cracking, blistering, and delaminating.
The company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorised installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty.
The Company will cover parts and labour. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner coverage for the remainder of the original Warranty Period.
On top of your 10 year manufacturer warranty, your installation is warrantied by Invisigroup for a period of 12 months. The Invisigroup warranty covers any areas of the film that has failed or lifted due to incorrect installation. Any edges lifting as a result of the incorrect implementation of the aftercare guidelines are not covered under warranty.
Disclaimer Of Warranties
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions.
XPEL Paint Protection films are an effective sacrificial layer, providing robust paint protection.This Limited Warranty does not cover defects caused by:
- non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
- damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
- unreasonable or unintended use of Product;
- Stains, and scratches;
- Damage to the wrapped surface due to improper wash techniques, automatic car washes orincorrect wash tools that may cause abrasion or by third parties not authorised by the Company;
- Scratches, scuffs, scrapes, chips to the painted surface;
- Water spots – water spots are caused by mineral deposits, which if left to dry on the paintprotection film may leave a stain, water spots are not covered;
- Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’ defects, which may be covered under manufactures protection plan; and
- Areas that have not been re-wrapped after a paint or body repair;
- Use in non-automotive applications.
- Use of non-XPEL branded ceramic coatings;
- Damages caused by outside forces, including the physical impact of rocks or road debris.